This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
Licensing, legislative, regulatory or certification considerations
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Entry Requirements
Nil
Blended Learning Model: Classroom (face-to-face), self-study, simulated workplace activities and online learning.
English Language Requirements
Minimum IELTS score of 6.0 overall or equivalent*. For equivalency of various English Language proficiency testing, and
other forms of equivalency please refer to the Student Handbook on Study of Australian Technologies and
Healthcare Education.
OR
A minimum of two (2) years of study at an AQF Level 4 or higher completed in Australia
Academic Requirement
Satisfactory completion of studies in applicant’s home country equivalent to an Australian Year 12 qualification is required for entry into the qualification.
Age Requirement
Students must be a minimum age of 18 years or above at the time of course commencement.
Initial Skills Assessment
All students will undertake an initial skills assessment to determine suitability for the course, including language, literacy and numeracy (LLN), and any student needs. The review aims to identify their training needs through questions on previous education or training, the relevance of the course and relevant experience. Determination of course suitability and additional support (if any) will be made by a qualified assessor.
Technology requirements
Access to suitable laptop / desktop with the necessary software (eg Microsoft Office suite, Adobe Acrobat Reader), internet, camera and microphone.
The course duration is 52 weeks (12 months) (including 40 weeks study period and 12 weeks term break)
To achieve this qualification, the following 20 units of competency must be successfully completed:
Unit Code / Name
Core Units (7)
CHCADV001 Facilitate the interests and rights of clients
CHCCOM002 Use communication to build relationships
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTWHS002 Follow safe work practices for direct client care
Elective Units (8)
CHCCCS031 Provide individualised support
CHCCCS038 Facilitate the empowerment of people receiving support
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
CHCDIS017 Facilitate community participation and social inclusion
CHCDIS019 Provide person-centred services to people with disability with complex needs
CHCPAL003 Deliver care services using a palliative approach
CHCMHS001 Work with people with mental health issues
CHCCCS044 Follow established person-centred behaviour supports
All electives chosen must contribute to a valid, industry-supported vocational outcome.
For more information visit our website: TBA
Or you may contact us via email: admin@satheducation.com.au
At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.
Level 12, 269 Wickham Street Fortitude Valley QLD 4006
